Häufig gestellte Fragen

Vokar Studio is a future-facing metal artifacts brand and workshop in Hong Kong, China. We make space-inspired metal objects — stainless steel Starship models, metal card holders and the upcoming VOKAR Boarding Pass — and tell their story through a fictional interstellar exploration agency.

No. These are story-driven art objects, not actual transportation. Think of them as the difference between a model train and a real train — same craftsmanship, different purpose.

A small team based in Hong Kong, operating under Blue Star Innovation Technology Limited. We make every item ourselves.

Yes. When the first departure of the VOKAR Boarding Pass opens, you choose a destination (Moon / Mars / Black Hole / Wormhole) and confirm your name, plus an optional date and seat number, before it is engraved. It is not on sale yet — leave your email on the homepage for launch alerts.

The Vokar Space Kit is the complete set that supporters can unlock together during the first departure of the VOKAR Boarding Pass. Every launch order starts with a custom boarding pass and a space envelope; extras such as an interstellar passport, a gift box and a walnut stand are planned unlock goals, and the final contents will be confirmed before sales open.

Yes — see the footer link. Etsy only carries a few basic items as a backup shop. The VOKAR Boarding Pass and custom work are only available here.

The story archive will open alongside the first departure of the VOKAR Boarding Pass. For now, leave your email on the homepage to receive launch alerts.

No. Boarding pass shipping is separate from the pass price and is shown before payment based on the destination and quantity. U.S. free-shipping offers apply to eligible other products, not boarding passes. The U.S. warehouse offer requires a U.S. delivery address and enough available U.S. stock to fulfill the entire eligible order. Other product offers have their own terms.

Starship artifacts are made after order confirmation. Production is completed within 14 days, then the order enters the shipping workflow through our China-based fulfillment and logistics partners. Estimated delivery is 14 days after shipment for all supported destinations.

We ship to most major markets shown at checkout. Some destinations are temporarily unavailable due to logistics or safety constraints. If your country is not in the checkout dropdown, email [email protected] and we will confirm manually.

Customs / import taxes are paid by you to your country's customs at delivery. Customs paperwork is prepared according to the order, product category, destination, and carrier requirements. Check your country's threshold before ordering.

We accept major cards and eligible wallets through Stripe, plus PayPal checkout. Apple Pay and Google Pay availability depends on the buyer browser, device, wallet setup, and region.

Order confirmation email serves as a receipt. For company invoicing (with company name and tax number), email [email protected] with your order number and we will reply as soon as possible.