Preguntas frecuentes

Vokar Studio is an immersive storytelling brand. We design objects — boarding passes, citizen IDs, starship models — that act as artifacts from a fictional interstellar exploration agency. Buy one, hold the future in your hand.

No. These are story-driven art objects, not actual transportation. Think of them as the difference between a model train and a real train — same craftsmanship, different purpose.

A small team based in Hong Kong, operating under Blue Star Innovation Technology Limited. We make every item ourselves.

Yes. Add your name, choose a destination (Luna / Mars / Black Hole / Wormhole), and write a message during checkout. Each pass is engraved or printed individually.

The full kit includes: a boarding pass, a citizen ID card, a Cyber Card Holder, a fabric mission patch, a sticker pack, and the Operator's Manual. See product page for details.

Yes — see footer link. Etsy carries our basic items. Custom-engraved items and the full Kit are only available here.

The story archive opens with the Vokar Space Kit and Kickstarter campaign. For now, join the waitlist to receive launch updates.

Starship artifacts are made after order confirmation. Production is completed within 14 days, then the order enters the shipping workflow through our China-based fulfillment and logistics partners. Estimated delivery is 14 days after shipment for all supported destinations.

We ship to most major markets shown at checkout. Some destinations are temporarily unavailable due to logistics or safety constraints. If your country is not in the checkout dropdown, email [email protected] and we will confirm manually.

Customs / import taxes are paid by you to your country's customs at delivery. Customs paperwork is prepared according to the order, product category, destination, and carrier requirements. Check your country's threshold before ordering.

We accept major cards and eligible wallets through Stripe, plus PayPal checkout. Apple Pay and Google Pay availability depends on the buyer browser, device, wallet setup, and region.

Order confirmation email serves as a receipt. For company invoicing (with company name and tax number), email [email protected] with your order number and we will reply as soon as possible.